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We pride ourselves on taking excellent care of our customers and crediting your account accurately and as quickly as possible. Should you receive a bill from us and your last payment or returned product was sent within the last four weeks, disregard the bill. If this happens, please accept our apologies and thanks for your patience. However, if it's been longer than four weeks,
notify us at once so we can update our records.
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As a Heritage House customer, you are entitled to pay for your collectibles after you receive them. Each payment we receive from you increases your standing with us and ensures that future collectible shipments
will be processed without delay. Continued prompt payment will ensure that your good standing is maintained.
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Many customers find it convenient to charge their purchases to their credit card. We accept Visa, MasterCard, Discover, and American Express. If you would like to take advantage
of this payment service, please let us know. And remember, if you change your mind later, just notify us and we'll switch you back to our cash payment plan.
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